Need help?
Frequently Asked Questions
It’s simple and personal.
Tell us what you’re looking for—whether it's a specific model, a range, or just an idea—and we’ll track it down through our global network of trusted sources. Once we locate the piece, we’ll confirm details with you, provide photos and condition reports, and arrange secure, fully insured delivery.
First, fill out our quick form or contact us directly. We'll ask for basic details (model, year, condition, box/papers if available). After reviewing your watch, we’ll provide a clear, competitive offer—no games, no delays. If you accept, we’ll send a fully insured shipping label or schedule secure pickup. Payment is made promptly via wire transfer, often within 24 hours of receipt.
We offer secure, prompt payouts by wire transfer. Once your watch is received, inspected, and confirmed, most payments are processed within 24 hours.
Absolutely.
Trading is a great way to step into your next piece. Let us know what you have and what you’re interested in, and we'll work with you to structure a fair trade deal. We make the process fast and transparent, whether you’re trading across brands or upgrading.
Fast.
You’ll typically hear back from Jason or John within a few business hours. We understand that timing is everything, and pride ourselves on quick, thoughtful communication.
Yes. Absolutely!
Every shipment to and from Lookout Watch Company is fully insured for its full value. We partner with reputable shipping providers and take every precaution to ensure your watch is safe at every stage.
Yes—and we handle everything.
When you consign with Lookout, we photograph, market, vet buyers, and manage the transaction start to finish. We’re committed to finding the right buyer at the right price without you lifting a finger. You’ll stay informed every step of the way.
It helps—but it's not required.
Watches with original box and papers often sell faster and for a higher price, but we still buy, sell, and trade watches without them. We'll evaluate your watch fairly either way.
Lookout Watch Company is based in the United States.
We work with clients across the country through private appointments, secured shipping, and remote sourcing. Wherever you are, we make the process personal, secure, and seamless.
Reach out directly—Jason or John will personally get back to you.